Employee Assistance Program

A Division of Administration and Finance

Employee Assistance Program

24/7 Support, Resources, and Information

Life happens, and UMB’s Employee Assistance Program (EAP), GuidanceResources®, managed through ComPsych, is a confidential program designed to help you with 24/7 access to information and resources including:

Confidential Counseling
Legal Support
Financial Information
Work-Life Solutions
GuidanceResources® Online; and more

GuidanceNow

Get Assistance Now

Call: 855-410-7628 or TTY: 800-697-0353

This toll-free number gives you direct, 24/7 access to a GuidanceConsultant^SM, who will answer your questions and, if needed, refer you to the appropriate resource.

Set Up an Account Online

Log on today to connect directly with a GuidanceConsultant^SM about an inquiry or issue. You can also find articles, podcasts, videos, and other helpful tools.

Use Web ID: UMBRES

Set Up an Account:

Download the App: GuidanceNow^SM (Google, Apple)

What EAP Can Do for You

You’re not alone in finding support. Our EAP programs are here to help you and your family to stay healthy — physically, emotionally, and financially.

Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:

Mental health, anxiety, depression, stress
Grief, loss, and life adjustments
Relationship and marital conflicts

Get help finding support for your family and pet care needs. Specialists can provide qualified referrals and resources for just about anything.

Nannies and other child care services
Resources for elder care solutions
Pet-sitting services and more

Financial and legal experts can assist with a wide range of issues. Talk to them about:

Budgeting, debt, bankruptcy, and more
Relocation, mortgages, and insurance
Divorce, adoption, family law, wills, trusts, and more

Need representation? Get a free 30-minute consultation and a 25 percent reduction in fees.

Start building new life-management skills and know-how using our online tools. Create an account and begin exploring any of the following:

Articles, podcasts, videos, and slideshows
On-demand training
“Ask the Expert” personal responses to your questions

An older woman and younger woman kissing a child's cheeks

Create Your Guidance Resource EAP Account Today

Use the UMBRES to register your account and get started exploring your UMB Employee Assistance Program benefits.

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