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Develop comprehensive plans, procedures, and coordination frameworks that enable organizations to effectively prepare for, respond to, and recover from emergencies and disasters.

• Crisis Management Plans: the communications and decision-making component of an overall Business Continuity Plan (BCP). A thorough Crisis Management Plan facilitates rapid communication to ensure overall safety to both internal and external stakeholders.
• Emergency Operations Plans (EOPs): a document which outlines how an organization and/or facility will respond to an emergency. The EOP sets guidelines to manage a disaster in an effective, efficient, and timely manner.
• Hospital Surge Planning: Medical surge capacity refers to the ability to evaluate and care for a markedly increased volume of patients—one that challenges or exceeds normal operating capacity.
• Interoperable Communications: the ability of emergency responders and government personnel to communicate and share voice and data information seamlessly.
• Resource Management Plans: addresses the type, quantity and location of resources that an agency would require to execute an effective emergency response. It also includes gaps, capabilities, and cost and procurement information

Strengthen organizational resilience by ensuring critical operations, services, and functions can continue and recover quickly during disruptive events.

• Continuity of Operations (COOP) and Continuity of Government (COG) Plans: ensures that organizations are able to continue the performance of essential functions under a broad range of circumstances.
• Cyber Incident Response Plans: goes beyond the technical response to a cyber incident and outlines all roles and responsibilities within an entire organization during and after a cyber event. The plan includes strategic, legal, regulatory, and policy considerations, as well as coordination and communication procedures.
• Hazard Mitigation Plans: the process used by organizations to understand risks from natural and man-made hazards and develop long-term strategies to reduce the impacts of disasters on people, property, and the environment.

Identify hazards, vulnerabilities, and capability gaps to help organizations prioritize investments and improve overall preparedness and response effectiveness.

• Gap Analyses: designed is to improve operational readiness and reduce disaster impacts by identifying and reducing or eliminating shortfalls that exist between estimated requirements, standards, and performance measures and the actual response and short-term recovery capabilities.
• Risk Assessments: a process to identify potential hazards and analyze what could happen if a hazard occurs.

Establish a clear vision, priorities, and roadmap that align emergency management initiatives with organizational goals, resources, and long-term resilience objectives.

• Strategic Planning: an organization’s process of defining its emergency management strategy, or direction, and making decisions on allocating its resources to pursue this strategy.

Provide practical legal guidance and policy resources that help organizations understand authorities, responsibilities, and compliance considerations before, during, and after emergencies.

• Legal Handbooks: Emergency-centric legal handbooks are effective resources which cover topics such as executive emergency powers, governmental liability and immunity, and subject areas like public health and environmental safety.

This service includes the successful planning, delivery and evaluation of all Homeland Security Exercise and Evaluation Program (HSEEP) exercises: seminar, workshop, tabletop exercise, drill, functional exercise and full-scale exercise.