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Center for Information Technology Services

The Center for Information Technology Services (CITS) is the central information technology organization for UMB. Our mission and focus is to treat UMB students, faculty, staff, colleagues, and co-workers as treasured customers. Excellence in service to the UMB community is our challenge and responsibility.
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myUMB Portal information and log-in
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UMID
Information and assistance on the UMID
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Student IT Services
Information and support for student related items
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Services
List of CITS supported applications, forms and services
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IT Help Desk
Information, contacts and assistance on UMB applications and services
IT Public Alerts -
06/25/2025 10:00 PM - 06/26/2025 8:00 AM
CRM Recruit will be undergoing maintenance by the vendor beginning Wednesday, June 25, 2025, at 10:00 PM and concluding by Thursday, June 26, 2025, at 8:00 AM. CRM Recruit production environment will be offline during the update window.
06/30/2025 12:00 AM - 11:59 PM
Collaborate, a Video Conferencing Tool for Blackboard, Is Being Retired at UMB
UMB's Center for Information Technology Services wants to remind instructors, students, and educational technology staff that as of July 1, 2025, the video conferencing and virtual learning tool known as Class Collaborate (formerly Blackboard Collaborate) will no longer be licensed for UMB.
What does this mean?
Prior to July 1, 2025, all current and future virtual events (e.g., classes) must be moved to alternative platforms such as Microsoft Teams or Zoom. These tools continue to be supported and should be utilized for video conferencing in conjunction with Blackboard. Additionally, if Collaborate recordings exist that instructors would like to retain, please ensure such recordings are downloaded prior to July 1, 2025; otherwise, they will become permanently inaccessible/deleted.
For assistance, please consult with your school's educational technology team or email help@umaryland.edu.
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201